GENERAL TERMS OF USE
Last modified: 5.4.2023.
1. INTRODUCTORY PROVISIONS
1.1. The company DIGITALNI SUPERHEROJ j.d.o.o. Zagreb, Arnoldova 1, OIB: 79823407772, registered in the court register of the Commercial Court in Zagreb under registration number (MBS): 081334727 (hereinafter referred to as "Company" or "we"), represented by director Davor Debrecin, is registered for information society services and offers its users online education services and other foreseen services through the website www.digitalnisuperheroj.com (hereinafter referred to as "Website").
3. WEBSITE CONTENT AND USE
3.1. We reserve the right to change, postpone, restrict access to, or terminate the Website, any part of the Website, and the services we provide through the Website at any time without prior notice. We reserve the right to control the content of the Website at any time to ensure compliance with these Terms and applicable regulations. We reserve the right to deny the User further use of the Website and take other appropriate measures if the User violates these Terms, other Website rules, applicable regulations, or otherwise impedes the operation of the Website.
3.2. By using the Website, we grant you a limited, non-exclusive, non-transferable, and revocable right to use the content of the Website and services exclusively for the personal purposes of an individual registered User, all in accordance with these Terms and other Website rules. By using the Website, the User accepts responsibility for all actions taken on the Website. The User's obligation is to use the Website in accordance with these Terms, other Website rules, applicable regulations, and general principles of morality. In particular, the User undertakes not to use the Website to harm third parties, perform illegal or unauthorized actions, or violate any applicable regulation.
3.3. The editorial content of the Website is our property. All content on the Website is protected by intellectual property rights and may not be published, reproduced, distributed, or otherwise used without the express prior written consent of the rights holder. The User, in particular, does not have the right to download data, copy, modify, edit, distribute, display, delete, send, sell, resell, adapt, or in any other way modify the content of the Website or the Company's services.
3.4. By publishing your content on the Website, you grant us the right to use that content indefinitely in time and space without any obligation to pay any compensation. We have the right to publish, reproduce, distribute, modify, adapt, translate, and otherwise use such content. This does not apply to your personal data.
4. USER REGISTRATION
4.1. User account activation is free of charge. By activating a user account, you accept responsibility for all actions taken on the Website. One User can only have one user account. It is not allowed to use names and titles that are owned by third parties or whose use is otherwise illegal or harmful. We have the right to refuse registration, terminate a user account, and take other appropriate measures if you in any way violate these Terms and other Website rules or in any other way slow down or hinder the operation of the Website.
4.2. You are obliged to take care of the security of your user password. We are not responsible for password misuse. Immediately after you report misuse, we will take appropriate actions to protect your rights. You can report password misuse to info@digitalnisuperheroj.com.
5. FEATURES OF SERVICES
5.1. We provide our services exclusively through the Website and only to Users who have a registered user account. The service we provide is education in the field of digital marketing, online commerce, website creation, and education in other digital content. The service is provided in such a way that after paying the fee for the selected education, the User has the right to access the education materials. Education materials may include, but are not limited to, video, textual, graphic representation, and audio recording of the education. The video is pre-recorded and the education is not held live. Delivery is not carried out in physical form but by delivery of digital content.
5.2. Services on the Website are presented with photographs and accompanying text that are illustrative and instructive in nature. The User agrees to use our services based on the basic description, images, and video materials available on the Website. The Website accurately states how many chapters and what duration each education consists of. Any minor discrepancy between the description of the education and the details of the content of the education itself does not constitute a defect in the sense of applicable regulations.
5.3. If for any reason we are unable to provide a contracted service, we will immediately inform you and offer you the option of canceling the contracted service and a refund of the paid amount, subsequent provision of the contracted service, or replacement of that service with another service of your choice.
6. ONLINE ORDER STEPS
6.1. The User freely browses available education on the Website. By clicking on a particular education, the User becomes familiar with the details of the education such as its name, description, education chapters, acquired knowledge, fee amount, and similar. If the User decides to order a particular service, the selected education is added to the cart and a detailed display of the total fee amount is provided. To continue the service ordering process, the User selects the appropriate icon.
6.2. In the next step, the User enters the required data necessary for concluding the contract and providing the selected service, all in accordance with the Privacy Policy. In this step, the content of the cart and the total fee amount are constantly visible to the User. After entering all required data, the User confirms the order by selecting the appropriate icon. Then, the User receives an order confirmation at the entered email address, which contains the necessary payment information.
6.3. The User pays for the contracted service to the Company's account by wire transfer, via the provided 2D code, mobile/internet banking, or via the Corvus Pay online card payment system. More about possible payment methods can be found in our Payment Terms. We issue an invoice for every supported payment of funds to the Company's account. We deliver the invoice to the User's indicated email address. We issue a printed invoice only upon the User's request.
7. FEE
7.1. The fee for providing services is expressed in euros ("EUR") and includes a separately stated amount of value-added tax (VAT) if applicable. Service prices are subject to change until the moment of contracting a specific service with a particular User, about which the User is informed in advance in a clear and understandable manner. We reserve the right to set discounts and special promotions that may apply to a certain period, installment payments, or business users. We reserve the right to enable certain education for registered Users free of charge.
7.2. We reserve the right to organize a point system that is attributed to Users depending on the number of completed education and other pre-published circumstances, which bring Users discounts when choosing education later. Points are strictly purpose-specific private digital records that serve Users exclusively as digital coupons for using our services. Points cannot be redeemed for equivalent monetary value, are non-transferable, and cannot be traded. By using points, they cease to exist, they are not transferred to the Company. In case of deletion of a user account for any reason or exercise of the right to unilateral termination of the contract, the points of a particular User are deleted. More details about fees, discounts, and the use of points can be found on the Website.
8. USER INTERACTION
8.1. By activating a user account, you gain access to a closed part of the Website where other Users also have access and where each User can view the username and published content of another User.
8.2. Each User is personally responsible for their interaction and communication with other Users and accepts that such interaction and communication does not have confidential content, and therefore we have the right, but not the obligation, to monitor communication between Users that takes place through the Website. You undertake to comply with our warnings and instructions regarding the above. We are not responsible for the content published by Users. All publications, messages, texts, displays, photographs, videos, and other content published on, transmitted through, or linked from the Website are the sole responsibility of the person from whom such content originated. We have the right to delete, change, move, or remove any content of the Website at our discretion and without prior notice. Any disputes arising from mutual relations between Users are resolved exclusively between Users. We are not responsible for damages caused as a result of such relationships.
9. RESPONSIBILITIES
9.1. You are obliged to independently secure all technical conditions to be able to use our services, such as a suitable device, software, and Internet access. For complete monitoring of the education, knowledge of the English language is desirable.
9.2. In accordance with applicable regulations, we are responsible for defects in services that can be ordered through the Website. Given that this is a delivery of digital content, such responsibility is practically limited.
9.3. Access to the Website may occasionally be unavailable due to Website maintenance or the introduction of new content on the Website. We will endeavor to remove such circumstances as soon as possible. We are not responsible for any damages incurred by the User due to technical problems, actions of telecommunication service providers, and due to other circumstances beyond our control. The Website may contain data and links to third-party websites. We have no ability to monitor these websites nor are we responsible for the accuracy, completeness, and availability of content or for products and services on third-party websites.
9.4. To the maximum extent permitted by applicable regulations, we are not responsible for any damage that may be caused to the User in connection with the use of or reliance on any content published on the Website. In case of any claims for damages from third parties, related to the content you have provided, you undertake to assume full responsibility for such damage and to take all actions to eliminate such responsibility from us, and to reimburse us for all costs arising from such claims from third parties.
10. USER'S RIGHT TO UNILATERAL TERMINATION OF CONTRACT
10.1. A User who has placed an order in accordance with these Terms has the right, without stating reasons, to unilaterally terminate the contract within 14 days of payment.
10.2. The User is obliged to inform the Company of their decision via the form for unilateral termination of the contract. The User fills out and sends the form directly on the provided form on the Website, and the Company will confirm receipt of the notification to the User without delay. If the User unilaterally terminates the contract, the Company will refund the paid money no later than 14 days from the date of receipt of the notification of unilateral termination of the contract. The refund will be made in the same way as the payment was made.
10.3. The User does not have the right to unilateral termination of the contract in cases provided by the Consumer Protection Act.
11. USER COMPLAINTS AND DISPUTE RESOLUTION
11.1. The regulations of the Republic of Croatia apply to the relations between the Company and the User.
11.2. The User has the right to complain for any reason related to the fulfillment of this contract or if specifically provided by regulations. Complaints are sent to info@digitalnisuperheroj.com or in writing to the address indicated in Article 1.1. of these Terms. We will respond to the received complaint within 15 days from the date of receipt of a duly submitted complaint.
11.3. We hereby inform you about the obligation to resolve consumer disputes through alternative consumer dispute resolution bodies. If a particular dispute cannot be resolved directly through the written complaint procedure, the Company will inform the User in the response about resolving the dispute through alternative consumer dispute resolution bodies with a written statement about the possibilities of initiating proceedings before the mentioned bodies and whether it will engage in proceedings before any of them. Subsidiarily, in case of a dispute, the court in Zagreb has jurisdiction.
For all questions related to the General Terms of Use, please contact us at info@digitalnisuperheroj.com
